This Terms of Service Agreement (this “Agreement”) is entered into by and between WHIMSICRAFT SOLUTIONS PRIVATE LIMITED (Whitmishcraft) and “You”, and is made effective as of the date of electronic acceptance.
1. Acceptance of Terms
By accessing or using Whitmishcraft (WHIMSICRAFT SOLUTIONS PRIVATE LIMITED), you agree to these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.
2. Use of Our Website
You may use our website for lawful purposes only. You agree not to use the website in any way that could harm the website, its content, or interfere with other users' ability to access and enjoy the site.
3. Products and Services
Product Descriptions: We aim to provide accurate descriptions and images of our products, but we cannot guarantee that the colors or details are exact due to differences in device displays.
Pricing: All prices listed are in INR and are subject to change without notice. Prices do not include taxes or shipping fees unless otherwise stated.
Availability: Product availability may change, and we cannot guarantee that all items will be in stock at the time of purchase. We reserve the right to limit quantities or discontinue any product at any time.
4. Order Process
Order Confirmation: Once you place an order, you will receive an email confirmation. This confirmation does not constitute acceptance of your order. We reserve the right to cancel or refuse any order at our discretion.
Payment: All payments must be completed before orders are processed.
Shipping and Delivery: We aim to deliver your order within the estimated time, but delays may occur due to factors beyond our control. Shipping costs and estimated delivery times are provided at checkout.
5. Returns and Refunds
Return Policy: If you are not satisfied with your purchase, you may return items within 7–14 working days of receipt for a refund or exchange, subject to our Return Policy.
Eligibility for Returns: Items must be unused, unwashed, and in their original packaging to qualify for a return.
Refund Process: Refunds will be processed to the original payment method within a reasonable number of days after receiving the returned item. Shipping fees are non-refundable.
For refund-related queries, you may also contact our finance team at finance@whitmishcraft.com.
6. Intellectual Property
All content on Whitmishcraft (WHIMSICRAFT SOLUTIONS PRIVATE LIMITED), including text, graphics, logos, images, and software, is the property of WHIMSICRAFT SOLUTIONS PRIVATE LIMITED and is protected by applicable intellectual property laws. Unauthorized use of this content is prohibited.
7. User Accounts
Account Creation: You may create an account to access certain features of our website. You are responsible for maintaining the confidentiality of your account information and all activities under your account.
Account Termination: We reserve the right to suspend or terminate your account if we suspect any violation of these Terms or fraudulent activities.
8. Limitation of Liability
WHIMSICRAFT SOLUTIONS PRIVATE LIMITED shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use or inability to use our website.
9. Indemnification
You agree to indemnify and hold harmless WHIMSICRAFT SOLUTIONS PRIVATE LIMITED and its affiliates, employees, and agents from any claims or liabilities arising from your use of our website or violation of these Terms.
10. Third-Party Links
Our website may contain links to third-party sites. These links are provided for your convenience, and we do not assume responsibility for their content or practices.
11. Changes to Terms and Conditions
WHIMSICRAFT SOLUTIONS PRIVATE LIMITED reserves the right to update or modify these Terms at any time. Continued use of the website implies acceptance of the updated Terms.
12. Effective Date
This Terms and Conditions Agreement is effective as of 14/01/2026 and applies to Whitmishcraft (WHIMSICRAFT SOLUTIONS PRIVATE LIMITED).
13. Governing Law and Jurisdiction
These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Patna, Bihar, India.
14. Force Majeure
WHIMSICRAFT SOLUTIONS PRIVATE LIMITED shall not be liable for delays or failure due to events beyond its control, including natural disasters, war, technical failures, or government actions.
15. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us:
General Enquiries: info@whitmishcraft.com Billing & Finance: finance@whitmishcraft.com Phone: +91 7033190364 Address: 1ST FLOOR, NH-30, KARMALICHAK, Begampur (Patna), Sampatchak, Patna – 800009, Bihar