At Whitmishcraft, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, purchase products, or interact with us.
1. Information We Collect
Personal Information: We may collect your name, email address, shipping and billing address, payment details, phone number, and any other information you provide during account registration, order placement, or customer service interactions.
Usage Data: We collect information on how you access and use our website, including your IP address, browser type, pages viewed, time spent, and other analytics.
Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on our website and to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the collected data to:
Process and fulfill your orders, including payment processing, shipping, and notifications.
Communicate with you regarding your orders, account, or any inquiries.
Personalize your shopping experience and recommend products based on your preferences.
Improve our website, services, and customer experience through analysis and insights.
Send promotional offers, updates, and marketing content (if you have opted to receive these).
Detect and prevent fraudulent activities or security breaches.
3. How We Share Your Information
We do not sell your personal information to third parties. However, we may share your information in the following instances:
Service Providers: We may share your information with trusted third-party service providers to help us operate our website, process payments, deliver orders, and provide customer support.
Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: In the event of a merger, sale, or other transfer of assets, your information may be transferred as part of the transaction.
4. Data Security
We take data security seriously and use appropriate technical and organizational measures to protect your information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Your Rights and Choices
Depending on your location, you may have the following rights:
Access: You can request a copy of the personal data we hold about you.
Correction: You may ask us to correct any inaccurate or incomplete data.
Deletion: You can request the deletion of your personal data, subject to legal or contractual obligations.
Opt-Out: You may unsubscribe from promotional emails at any time by following the opt-out link in the email or contacting us.
6. Cookies and Similar Technologies
We use cookies and other tracking technologies to improve your browsing experience and understand how our website is used. You can manage cookies through your browser settings; however, disabling cookies may affect some website functionality.
7. Children's Privacy
Our website and services are intended solely for individuals who are 18 years of age or older. We do not knowingly collect, store, or process personal information from individuals under the age of 18 years.
If we become aware that personal information belonging to a person under 18 years of age has been collected without lawful authorization, we shall take appropriate steps to delete such information promptly.
If you believe that a minor under the age of 18 has provided personal data to us, please contact us immediately using the contact details provided below.
8. Effective Date
This Privacy Policy is effective as of 14/01/2026 and applies to Whitmishcraft (WHIMSICRAFT SOLUTIONS PRIVATE LIMITED). This Privacy Policy supersedes all prior versions and shall remain in effect unless updated or modified by the Company.
We reserve the right to amend, update, or modify this Privacy Policy at any time. Any such changes will be posted on this page along with a revised “Effective Date.” Your continued use of our website and services after the posting of any changes shall constitute your acceptance of such modifications.
9. Governing Law and Jurisdiction
This Privacy Policy shall be governed by and construed in accordance with the laws of India, including but not limited to the provisions of the Information Technology Act, 2000 and the rules framed thereunder.
Any disputes arising out of or in connection with this Privacy Policy, including its interpretation, validity, or enforcement, shall be subject to the exclusive jurisdiction of the competent courts located in Patna, Bihar, India.
Data Retention Policy
At Whitmishcraft.com, we are committed to maintaining the privacy and security of your personal information. This Data Retention Policy outlines how we collect, use, store, and retain your data, ensuring compliance with applicable laws and regulations.
1. Purpose of Data Retention
We retain your data to:
Provide seamless access to our products and services.
Ensure efficient customer support.
Meet legal and regulatory requirements.
Improve user experience and marketing efforts.
2. Information We Collect and Retain
The types of personal data we collect include but are not limited to:
Contact Information: Name, email address, phone number.
Payment Details: For processing transactions (stored securely).
Browsing Data: For enhancing user experience.
Account Details: Usernames and order history.
3. Data Retention Period
The retention period for your personal data is based on the type and purpose of the information:
Type of Data Retention Period
Account Information Retained until account closure.
Order and Transaction History Retained for 7 years (to meet legal requirements).
Marketing Data Retained until you opt out or withdraw consent.
Customer Support Data Retained for 2 years after resolution.
Once the retention period expires, your data will be securely deleted, anonymized, or archived as required by applicable laws.
4. How We Protect Your Data
Whitmishcraft.com employs industry-standard security measures to protect your data, including:
Secure encryption methods for data storage and transfer.
Regular audits to ensure compliance with privacy standards.
Limited access to personal data on a need-to-know basis.
5. Your Rights
You have the following rights regarding your data:
Access: Request access to your stored data.
Correction: Update or correct inaccuracies.
Deletion: Request deletion of your personal data.
Withdrawal of Consent: Opt out of marketing communications.
To exercise your rights, please contact us at info@whitmishcraft.com
6. Exceptions to Retention
We may retain your data beyond the outlined periods if required to:
Comply with legal obligations.
Resolve disputes or enforce our agreements.
7. Changes to This Policy
This Data Retention Policy is subject to change. Any updates will be posted on this page with a revised effective date.
Contact Us
For any questions or concerns about this policy or your data, please contact us at:
Whitmishcraft Support Team
Email: info@whitmishcraft.com
Phone: +91 7033190364